Frequently Asked Questions

• How do I prepare InDesign packages for translation?

  1. Remove the reference source PDF from the translation package. Otherwise this file will also get translated by default. To add this as a reference file for In Country Reviewers, click + Add reference files and upload the PDF to that location.
  2. Choose one of two file formats for upload: INDD or IDML. INDD is the preferred option because it is a binary file that contains its own cache. By default, INDD files do not need to have preview files such as images uploaded since the system draws images from the file cache. If you upload an IDML file, the images are not viewable in visual mode for reviewers but need to be added as reference files.There is a prerequisite to that: you must ensure that the images in an INDD file are linked, otherwise they will not end up in the cache.
  3. Upload the zip folder containing either the IDML or INDD file, linked images and fonts. There is a UI and API limit to file size which is currently 150 MB.

• What should I do if the target file fails to generate or does not look as expected?

  If the target file fails to generate or does not look as expected, this could be for several reasons. One common issue is the misplacement or lack of inline tags, which can cause target file generation to fail. To fix this, contact the Translation CoE or translation project manager.

• Which file formats can I translate?

  XTM Cloud supports translation of the following file formats:

  • Adobe FrameMaker (MIF).

  • Adobe Illustrator (FXG, SVG, AI).

  • Adobe InDesign (IDML, INDD, INDB).

  • Adobe Photoshop (PSD).

  • Android apps (XML).

  • AsciiDoc (ADOC, ASCIIDOC).

  • ASP, ASPX, ASCX.

  • Digia QT (TS).

  • DITA.

  • Document template (TPL).

  • EPS.

  • HTML, HTM, XHTML, XHT, SHTML, SHTM.

  • INI.

  • iOS applications (STRINGS, STRINGSDICT).

  • Java property files.

  • JSON.

  • MadCap Flare (FLPRJ).

  • Markdown (MD).

  • MemoQ (MQXLIFF).

  • Microsoft Office (DOC, DOCX, XLS, XLSX, XLSM, PPT, PPTX).

  • Microsoft Visio.

  • Open Office (SXW, ODT, ODS, ODP).

  • PDF (converts PDF file to Word).

  • PHP.

  • PO, POT.

  • RC.

  • RESX, RESW.

  • RTF.

  • SalesForce (STF).

  • SDF.

  • Sketch files (SKETCH).

  • SubRip text for subtitles (SRT).

  • Trados (TTX).

  • Trados Studio (SDLXLIFF).

  • TXT.

  • VDX, VSDX.

  • Wordfast (TXML).

  • XLF, XLIFF.

  • XML.

  • YML, YAML.